SIOUX FALLS, S.D. (KELO/AP) — Travelers have received news that may make future trips less stressful.
The new federal rules apply regardless of which airline a traveler flies. If a flight is canceled or “significantly” delayed and the traveler declines the travel credit or alternative transportation, they will receive a refund. long delay For domestic flights, this means more than 3 hours, and for international flights, more than 6 hours. Refunds must be made in cash. Otherwise, any payment that was originally made must be immediately refunded and refunded in full.
“In theory, in the event of a cancellation or significant delay, passengers should already be reimbursed,” U.S. Transportation Secretary Pete Buttigieg said Wednesday at Ronald Reagan Washington National Airport in Virginia. Stated. “In practice, it often doesn’t work out that way. Time and again we hear from passengers how much effort they have to try to get a refund.”
Plus, if travelers are dealing with the headache of filing a baggage mishandling report, get a refund on checked baggage fees if your baggage isn’t delivered within 12 hours of arriving at your domestic gate. I can. For international flights, it takes about 15 to 30 hours.
All of this is welcome news for Josh Masin of Mesa, Ariz., who flew into Sioux Falls on Friday.
“I think that’s pretty good,” he said. “So all kinds of flights are delayed.”
If you lose your bag, your toothbrush might be in another city. Or you could end up with a more problematic situation, as the machine knows.
“Actually, my wife and I got married recently, but when my parents flew overseas, my mother’s luggage was delayed,” Masin said. “So it was delayed for a very long time because it involved her dress and other things. So I think in a situation like this it would be pretty good to get some compensation. ”
new rules Do not take effect immediately. This will happen over the next two years.